Contact Us - 023 9248 9935 / hello@hampshireofficefurniture.co.uk

Frequently Asked Questions

How do I place an order?

Hampshire Office Furniture is a website, which requires you to 'request-a-quote' rather than being able to actually place an order online.  This is then sent to our sales team, who will raise a price-competitive quotation for you.  Once this quote has been received by yourselves and approved, we will then process the order for you!  ...or if you prefer, you can email your order to hello@hampshireofficefurniture.co.uk or call us on 023 9248 9935.  Remember, we are always on hand to give advice and guidance, Monday – Friday, 7.30 – 4.30pm.

 

What is the order process?

Once you’ve sent a quote to Hampshire Office Furniture, the sales team will raise a price-competitive quotation based on your requirements.  We will then get in contact with yourselves and lead you through the process, keeping you updated from quotation stage right through to delivery.

 

Is VAT included in your pricing?

No. VAT is extra and is charged at the current rate of 20%.

 

Do you have other items that aren’t displayed on your website?

Yes, definitely!  At Hampshire Office Furniture we have an abundance of other ranges that are not shown on our website. If you don’t see anything that suits your needs, just give us a call or ping us an email - we'd love to hear from you!  Tell us about the kind of furniture you need and we will send you some product information on the requested ranges.

 

Do you have a brochure?

No, the Hampshire Office Furniture website is our main sales tool and is being continually updated and improved.

 

Do you have any products available for quick delivery?

We do have some items available from stock so give us a call if you have a deadline to hit and we will do what we can to help.

 

What is your general lead time / delivery time for your products?

Most orders are delivered within 2 – 6 weeks, however we do everything we can to speed up delivery.  If you have a deadline to meet, give us a call and we will do our best to help you meet this target.

 

Is delivery and installation included?

Definitely!  At Hampshire Office Furniture, we deliver, assemble and install every products you order from us.

 

When do you deliver?

Our deliveries and installations take place during normal working hours, Mon-Fri, 8.00am - 4.30pm.  Weekend and out-of-hours deliveries/installations are also possible but with an additional charge.

 

Am I restricted to the colours I see online?

Not at all. There are many different finishes, veneers, textures and fabrics to choose from. Give us a call or send us an email; tell us what you’re looking for and we’ll happily provide you with all the possible options and can send you some samples.

 

Do you offer a guarantee/warranty?

Yes, we do.  All of the products have a 5-year warranty as a minimum (as stated on the product description), however some products have a 10-year warranty.

 

What are your opening hours?

Our opening hours are 7:30am - 4:30pm, Monday – Friday.

 

Do you offer a FREE Space Planning or Office Design service?

No, unfortunately not.  However, if you are able to provide a floor plan to scale then we would be happy to advice on the best way to use your space.

If you are looking for a complete creative design-and-build solution, then we recommend you contact our sister company Spectrum Workplace, which does provide a space planning / office design service – www.spectrumworkplace.co.uk / sales@spectrumworkplace.co.uk / 023 9248 9933.

 

Do you offer Office Refurbishment Services?

No, however our sister company Spectrum Workplace does.  Please contact them on the contact details provided above and don't forget to tell them Hampshire Office Furniture sent you!